THE BLOG

Ask an HR leader how many of her people are managing some kind of caregiving load right now, and she'll usually land around half. Ask the employees themselves, and the real number is closer to everyon...

I've been working with a company that's growing fast. New markets, new hires, promotions happening left and right. One of their leaders had been carrying a big piece of that growth, the person respons...

The short version: Most employees carrying eldercare never tell their employer, and a large share don't even know the word "caregiver" applies to them. That's why engagement surveys come back clean wh...

The short version: a straightforward post about Washington State's long-term care policy revealed that for many employees, eldercare isn't a neutral benefits topic, it's tangled up with identity, fami...

4 in 5 of your employees who are caring for someone say it's hurting their work. 1 in 4 of you believes them.

That gap is where your best people disappear.

I sat in on a conversation recently with a...

On a day when most of your employees will post a flag, a smaller number of them will spend the afternoon managing a veteran parent’s holiday. The wheelchair in the trunk. The medication schedule. The ...

A few years ago, a dear friend called me in a panic. Her parents needed immediate care and she had no idea where to start. I flew out, spent a week navigating the system, making sense of decisions tha...

Caregiving in Crisis: When Life Hits Like a Freight Train

You're a high-performing professional. And yet, one hospital call changed everything. Suddenly, you're managing:

✅ Medical appointments
✅ Lon...

You’re Tracking the Wrong Things: Why Burnout, Not eNPS, Predicts Culture Collapse

Culture doesn’t collapse when your eNPS drops — it collapses when your caregivers burn out and disappear.

The W...

The 3AM Wake-Up Call That No One Plans For — But Everyone Faces

It’s 3:00 AM. Your mom just fell and broke her hip.
You’re her only support.

The hospital is asking about discharge plans, insurance c...

A July 4th message for HR leaders carrying more than just fireworks

Every July 4th, we celebrate independence.

Freedom. Autonomy. The power to choose your path.

But for 1 in 6 employees?
That freed...

Most companies are treating workforce burnout with a yoga mat.
And it’s not working.

Every day, HR leaders are overwhelmed by:

• Quiet resignations

• Chronic absenteeism

• Cultural exhaustio

  ...