THE BLOG

The short version: a straightforward post about Washington State's long-term care policy revealed that for many employees, eldercare isn't a neutral benefits topic, it's tangled up with identity, fami...

4 in 5 of your employees who are caring for someone say it's hurting their work. 1 in 4 of you believes them.

That gap is where your best people disappear.

I sat in on a conversation recently with a...

On a day when most of your employees will post a flag, a smaller number of them will spend the afternoon managing a veteran parent’s holiday. The wheelchair in the trunk. The medication schedule. The ...

A few years ago, a dear friend called me in a panic. Her parents needed immediate care and she had no idea where to start. I flew out, spent a week navigating the system, making sense of decisions tha...

Caregiving in Crisis: When Life Hits Like a Freight Train

You're a high-performing professional. And yet, one hospital call changed everything. Suddenly, you're managing:

✅ Medical appointments
✅ Lon...

You’re Tracking the Wrong Things: Why Burnout, Not eNPS, Predicts Culture Collapse

Culture doesn’t collapse when your eNPS drops — it collapses when your caregivers burn out and disappear.

The W...

The 3AM Wake-Up Call That No One Plans For — But Everyone Faces

It’s 3:00 AM. Your mom just fell and broke her hip.
You’re her only support.

The hospital is asking about discharge plans, insurance c...

A July 4th message for HR leaders carrying more than just fireworks

Every July 4th, we celebrate independence.

Freedom. Autonomy. The power to choose your path.

But for 1 in 6 employees?
That freed...

Most companies are treating workforce burnout with a yoga mat.
And it’s not working.

Every day, HR leaders are overwhelmed by:

• Quiet resignations

• Chronic absenteeism

• Cultural exhaustio

  ...

Employees don’t leave their caregiving responsibilities at the door when they arrive at work. For the 1 in 6 workers juggling job duties and eldercare, burnout is just one missed doctor's appointment ...

When Mom Doesn’t Remember You

A Mother’s Day Love Story That’s More Complicated Than a Card

Sue sat in her parked car, gift bag in the passenger seat.
Inside: lavender lotion, a framed photo, and a ...

No one plans to become a caregiver overnight—until it happens.
Many families delay getting help, thinking things will get better or fearing what help might mean. But waiting too long can lead to crisi...